POLICIES AND PROCEDURES

Cancellation Policy

Payments made for tuition are non-refundable after the session begins.  There are no exceptions.

 

Make-up Classes for Private Lessons

One absence per semester may be made up when at least a 24-hour notice is given prior to the absence. Failure to notify us at least 24 hours in advance of a cancellation will result in no make-up lesson.  If the absence caused by our unavailability, every effort will be made to make up the lesson.  If an absence caused by our unavailability is not made up, a credit will be given for the following semester.

 

Cancellation of Group Class

Crescendo with Music reserves the right to cancel group classes due to unforeseen circumstances or insufficient enrollment.  Advance notice of 48 hours will be given if the session is not opening, and students may transfer to another program or receive a full refund.

 

Attendance

Students are expected to attend all scheduled lessons and classes on time. Any time missed due to lateness will not be made up.  If a teacher is late, missed time will be made up.

 

Parents’ Responsibility

Crescendo with Music is not liable for accidents or injuries sustained on its grounds.

Parental involvement for private piano lesson students under the age of 7 is strongly recommended.  Please review the assignment book with your child and encourage him/her to practice at home.

 

Student Expectations

Private piano lesson students are expected to practice at home every day for the same length as lesson time (ideally), or at least 15-20 minutes per day.  Students are expected to bring all the materials including assignment book and books at each lesson.